June 17, 2024

Global Medical Billing Outsourcing: Key Insights into the Growing Market

The market is highly competitive with key players including GE Healthcare, R1 RCM, Inc. (Accretive Health), Allscripts Healthcare Solutions, Inc., Kareo, Inc., Cerner Corporation, Quest Diagnostics, and Experian Information Solutions, Inc. Strategies revolve around technology platforms, compliance expertise, and customer service. Partnerships and acquisitions aim to enhance offerings and gain market share.

The global Medical Billing Outsourcing market is estimated to be valued at US$18.02 billion in 2024 and is expected to exhibit a CAGR of 20% over the forecast period of 2024 to 2031. Medical billing outsourcing involves utilizing third-party companies to handle billing-related activities like claim submission, denial management, and payment processing for healthcare providers. Outsourcing frees providers to focus on patient care while experts ensure revenue optimization.

PEST Analysis
Political: Changes in regulatory compliances and healthcare reforms in different countries impacts the nature and volume of billing services required. Economic: Economic slowdowns can strain healthcare budgets and push providers to optimize costs through outsourcing. Social: Growing emphasis on patient experience and convenience is increasing demand for digitization of billing workflows. Technological: Adoption of AI, automation, cloud platforms aid efficiency but requires investment in regular upgrades.

Geographical Regions
North America accounts for the largest share of the medical billing outsourcing market currently due to sizeable healthcare expenditures and focus on streamlining operations. Asia Pacific is expected to witness the highest growth led by rising healthcare costs, growing elderly population and expansion of private insurance in the region.

Key Takeaways
Growing demand: Increasing complexities in insurance policies, regulations and provider networks is driving more healthcare organizations to outsource billing functions for improved management and revenues.
Global expansion: Leading vendors are enhancing their international presence through acquisitions and partnerships to leverage outsourcing opportunities in emerging markets.
Technological advancements: Integration of RPA, cloud and AI capabilities helps billing platforms offer more automated, scalable and analytics-enabled services to clients.


  1. Source: Coherent Market Insights, Public sources, Desk research

2. We have leveraged AI tools to mine information and compile it