May 12, 2024
Telecom Operations Management Market
Ict

Automation to Drive Growth in the Global Telecom Operations Management Market

The global telecom Operations Management Market is estimated to be valued at US$ 50.33 Bn in 2023 and is expected to exhibit a CAGR of 9.0% over the forecast period 2023 to 2030, as highlighted in a new report published by Coherent Market Insights.

Market Overview:

The telecom operations management market deals with solutions and services that enable telecom operators to streamline network operations, reduce costs, ensure quality of service and maximize revenue generation. Telecom operations management helps operators improve customer experience through consolidated views of customer records, real-time service management and proactive monitoring. It also aids in reducing operational expenses through automation of workflows, infrastructure optimization and software defined networking. Continuous advances in technology have made telecom networks increasingly complex and competitive, making the adoption of telecom operations management critical for operators.

Market key trends:

One of the key trends in the telecom operations management market is the growing deployment of cloud-based solutions. Cloud-based models offer scalability, flexibility and lower costs of ownership compared to on-premise models. Leading vendors are focusing on developing AI and analytics capabilities in their cloud platforms to help operators automate processes, gain insights and accelerate digital transformation. Another notable trend is the integration of 5G capabilities in telecom operations management systems. As 5G adoption increases, demands on networks will evolve rapidly. Vendors are enhancing their platforms to help operators efficiently manage the complexities of 5G networks from day one. Automation is also a major focus area to help operators seamlessly run large-scale 5G networks with minimal human intervention.

Porter’s Analysis:

Threat of new entrants: Low capital requirements for service based operations and availability of ready solutions pose minimal barriers for new companies to enter this market.

Bargaining power of buyers: Telecom operators have high bargaining power owing to increasing competition and availability of various substitutes

Bargaining power of suppliers: Presence of large number of solutions and service providers limits the bargaining power of suppliers.

Threat of new substitutes: OTT players providing similar services pose threats as substitutes to traditional telecom players.

Competitive rivalry: Intense competition between industry stalwarts to gain market share has led to price wars and innovation.

Key Takeaways:

The Global Telecom Operations Management Market Size is expected to witness high growth, exhibiting CAGR of 9.0% over the forecast period, due to increasing need for optimization of operational costs and efficient management of telecom networks.

Regional analysis: North America dominates the telecom operations management market currently, owing to wide presence of leading vendors and rapid adoption of advanced technologies. Asia Pacific region is expected to exhibit the highest CAGR during the forecast period due to growing telecom industry and increasing investments from Chinese players in this market.

Key players analysis: Key players operating in the telecom operations management market are IBM Corporation, Hewlett Packard Enterprise Development LP, Telefonaktiebolaget LM Ericsson, Netcracker Technology Corp, Accenture PLC, Oracle Corporation., TATA Consultancy Services Limited, Amdocs Inc., NEC Corporation, ZTE Corporation, Nokia Corporation, Comarch SA, SAP SE, ServiceNow Inc. and Cisco Systems Inc. IBM holds the largest market share currently due to its global presence and diverse service portfolio for telecom vertical.

*Note:
1. Source: Coherent Market Insights, Public sources, Desk research
2. We have leveraged AI tools to mine information and compile it